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Northern Queensland Primary Health Network (NQPHN) is the lead organisation working to improve healthcare in local communities in North Queensland.
Our core functions are to:
- coordinate and integrate local health care services in collaboration with local Hospital and Health Services (HHSs) to improve quality of care, people's experience, and efficient use of resources
- commission primary care and mental health services to address population health needs and gaps in service delivery and to improve access and equity
- capacity-build and provide practice support to primary care and mental health providers to support quality care delivery.
We do this through:
- purposeful engagement with our stakeholders and local communities
- working in collaborative partnerships
- building capacity and capability of primary healthcare provider workforce
- using innovation and new ideas to achieve outcomes
- embracing and utilising technology
- being strategic and transparent in our commissioning activities
- using data and evidence to make decisions and improvements.
Our priority areas include Population Health Priorities, Mental Health and Alcohol and Other Drugs, GPs and other Primary Care Professionals, First Nations Health, and System Integration.
The NQPHN region is home to approximately 700,000 people, and extends from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama.
We have over 90 staff operating across three offices in Cairns (Gimuy-Walubura Yidinji and Djabugay Nation country), Townsville (Bindal and Wulgurukaba country), and Mackay (Yuwibara country).
We are one of 31 regionalised and independent PHNs established nationally by the Commonwealth Department of Health and Aged Care. Find out more about the PHN program on the Australian Government Department of Health and Aged Care website.
Our Values-Behaviour Blueprint
This Values-Behaviour Blueprint provides a summary of NQPHN’s Values-Behaviour Charter. The Charter represents a shared commitment from all staff to improving the future ways of working at NQPHN. The purpose of this charter is to outline the behaviours and actions expected of leaders and staff across NQPHN.
Collaboration
Values statement
We connect co-operatively across boundaries to share ideas and achieve our goals together.
‘We work together’
Core commitment
- I will work co-operatively across teams to achieve outcomes.
- I will connect with others to build trusting relationships.
- I will share ideas, knowledge, and resources.
Leadership
Values statement
We are empowered, inspired, and will step up to create a better future.
‘We are all leaders’
Core commitment
- I will role-model positive behaviours.
- I will create opportunities to have a positive impact.
- I will take responsibility for contributing to NQPHN’s culture and success.
Integrity
Values statement
We hold ourselves to the highest standards of ethics and professionalism.
‘We do the right thing’
Core commitment
- I will be consistently ethical and trustworthy.
- I will display high levels of professionalism at all times.
- I will represent NQPHN with pride.
Accountability
Values statement
We own our actions, follow through on our promises, and live our values.
‘We do what we say’
Core commitment
- I will follow through on my commitments.
- I will take ownership of my work and performance.
- I will be transparent and forthcoming with information.
Respect
Values statement
We hear, acknowledge, and value all people and voices, finding unity in our diversity.
‘We are considerate’
Core commitment
- I will actively seek out and value different perspectives.
- I will treat all people with appreciation, dignity, and courtesy.
- I will be culturally informed and sensitive.
28 May 2024
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