Skip to main content
Back to events

Focus on the patient experience – creating great places to receive care

Posted Saturday 20 July 2024 | Studer Group Australia

This two-hour online workshop is tailored specifically for leaders in the healthcare profession and will cover the following topics:

  • Building trust and improving the experience for patients and their carers
  • Creating an environment that is a better place to provide and receive care
  • Improving the quality and safety of care for your patients
  • Implement practical tools focused on the 3 P’s – People, Processes and Place
  • Decrease complaints and build consistency in the patient experience.

This online workshop will include:

  • Handouts
  • Keynotes, discussions and practical tools
  • Live chat opportunities to ask questions and share experiences
  • Earn 2 CPD points.

Download flyer Last updated: Wednesday 15 May 2024

Tagged in