Business Services Support Officer

Date posted: Friday 13 January 2023
Closing date: Friday 27 January 2023

NQPHN is looking for a Business Services Support Officer to join the team in their Townsville office.

The role

The Business Services Support Officer is responsible for contributing to the efficient and effective functioning of the Business Services portfolio and providing diary management and administration support to the Business Services Executive Director (ED). The successful candidate will:

• provide professional and confidential executive and administration support to the Business Services ED including effective travel and diary management
• provide stakeholder engagement support including scheduling meetings and preparing meeting materials (agenda setting and minute taking)
• provide event management support including scheduling events, engaging with stakeholders, managing all logistics, and supporting the smooth functioning of events
• provide secretariat support at meetings as required including preparing agendas, taking minutes, and maintaining an action register
• provide tender minute taking for the Compliance and Procurement (CP) team during surge periods
• provide administrative support as required to the Finance, Information and Technology (IT), Risk, and CP Teams
• champion the utilisation of business systems including the customer relationship management system and contracts management system, and support the team with data entry if required
• undertake routine financial administrative tasks including the processing of invoices (as directed), reconciliation of credit cards, and contract administration activities in line with the Delegations Matrix
• assist the Business Services ED with the International Organization for Standardization (ISO) audit and requirements required to comply
• actively contribute to a process of continuous quality improvement and update registers as required
• actively support the implementation of the Reconciliation Action Plan
• work effectively with the team to support the portfolio objectives.

Key selection criteria

• At least three to five years’ relevant work experience in an administration role.
• Excellent interpersonal and customer service skills with high standard of professional presentation.
• Good written communication skills, with demonstrated experience in agenda preparation, minute taking, and correspondence preparation preferred.
• Good knowledge of the Microsoft Office suite and the ability to become proficient in other software programs as required.
• Well-developed organisational and problem-solving skills.
• A high level of attention to detail.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

To view the position description, please click here.

Your application should include:

• cover letter including response to the key selection criteria (no more than two pages)
• your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Friday 27 January 2023 at 5pm.

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