Northern Queensland Primary Health Network (NQPHN) has commissioned Larter Consulting to conduct an After-Hours Needs Assessment to increase our understanding of the community’s need for after-hours services and to identify any gaps and barriers being experienced.

Larter’s consultants will engage health care providers, including GPs and consumers, to understand their perspective of after-hours needs. They will also undertake a literature review of current systems and processes, including how other PHNs have addressed gaps and barriers in this area.

The findings of the needs assessment will inform future NQPHN investment in the after-hours area using recommended solutions, including the design of enhanced access models, in partnership with providers, to address identified needs or gaps. 

The review of the After-Hours Needs Assessment and Strategy will be conducted over the coming months, with a final delivery date set for the end of April 2020.