The role

The Senior Contracts Performance Officer – Mental Health and AOD has responsibility for the management, administration, and performance of commissioning contracts. This role plays a key part in the commissioning cycle and requires active collaboration across all commissioning functions to be successful.

This includes:

• Provide operational support across the commissioning portfolios to ensure the effective management, administration, and performance of contracts.
• Working in collaboration with other NQPHN functions in the design, management, monitoring, and evaluation of contracts to ensure services are delivered effectively to improve outcomes and meet local need.

The successful candidate will be able to demonstrate that they will:

• Adopt a holistic approach to evaluating contract performance by using the Department of Health and Aged Care Commissioning Cycle to guide delivery of health services, and with particular consideration for the inputs into contract design when evaluating performance; being needs assessment and service planning and design.
• Provide best practice expertise for management and performance of commissioning contracts including understanding for contract variation and overarching contracting considerations.
• Effectively manage contracts through building strong relationships with health service providers and other key stakeholders.
• Monitor quarterly reports, clinical dashboards, and other indicators of contract performance and lead contract and governance related meetings and discussions to ensure contract deliverables are met.
• Undertake administrative tasks such as production and distribution of correspondence, reports, and/or presentations relating to contract management, administration, and performance.
• As agreed with the manager, lead contract portfolio area and work with the Planning and Design Team to ensure contracted services continue to develop and improve based on community feedback.
• Collaborate with NQPHN staff from other functional areas, particularly Business Services, and System Integration and Innovation to monitor and evaluate contract performance. 
• Support the development of resource materials required for contract management, administration, and performance and ensure distribution as appropriate.
• Support collaboration across all NQPHN teams to ensure the programs delivered are in line with the organisation strategic and operational requirements.
• Support the team in ensuring the agreed performance outcomes for the programs across all commissioning portfolios are delivered, monitored, and reported in line with recommended frameworks and guidelines.
• Support and collaborate within the team to ensure an integrated approach to commissioning.

Key selection criteria

• Tertiary qualifications in a health related or human services discipline and three years’ experience in a similar role within a medium to large health service, or equivalent experience in the sector.
• Demonstrated understanding of health commissioning processes and health service design and delivery in a community environment.
• Demonstrated ability to provide comprehensive support to the administration, management, and performance of contracts.
• Demonstrated ability to develop rapport and build relationships with internal and external stakeholders.
• Demonstrated ability to prioritise and meet deadlines in a high demand work environment.
• Highly developed interpersonal, communication, influencing, partnering, negotiation, and conflict resolution skills, particularly in relation to community and stakeholder engagement within the health sector.
• Demonstrated skills in dealing with confidential and sensitive information in a professional manner.
• Self-sufficient in the use of information technology – Microsoft Suite including but not limited to Word, Excel, and PowerPoint.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage First Nations people to apply for this role.

To view the position description, please click here.

To view the job advert, please click here.

Your application should include:

• Cover letter (not exceeding two pages).
• Response to the key selection criteria (no more than two pages).
• Your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Tuesday 26 September 2023 at 5pm.

Join our family at Andergrove Medical Centre: Your opportunity to make a difference in community healthcare.

Are you a General Practitioner who values patient-centered care and community well-being? Do you see yourself thriving in a close-knit, collaborative team? At Andergrove Medical Centre, we offer more than just a job; we offer a meaningful role in a clinic deeply rooted in the community. Nestled in a prime suburb of Mackay, close to schools and essential amenities, our team works hand-in-hand with local pharmacies and pathology labs to provide comprehensive healthcare. Now, we're looking for someone like you—committed, skilled, and ready to make a lasting impact on our community.

About us

At Andergrove Medical Centre, we're not just a healthcare facility, we're part of the Mackay community's fabric. Conveniently located in a family-friendly suburb near schools and shops, we've cultivated strong partnerships with local pharmacies and pathology labs. We're dedicated to delivering holistic, patient-centered care that truly serves our community's needs. Now, we're seeking a General Practitioner who shares our commitment to excellence and well-being to join our close-knit team.

Job overview

As the General Practitioner, you will be responsible for delivering high-quality medical care across all age groups. This role requires excellent clinical skills, the ability to build patient relationships, and a commitment to integrated, family-focused healthcare.

Key responsibilities

• Conduct thorough physical examinations and review patients' medical histories.

• Diagnose and offer treatments for both acute and chronic conditions.

• Provide preventive care measures and impart health education to patients spanning various age groups.

• Order necessary tests as required and recommend apt treatment modalities.

• Offer coordinated care for patients having multiple health concerns.

• Prescribe medications and counsel patients on beneficial lifestyle adjustments.

• Maintain an accurate and up-to-date record of patient information, always ensuring their confidentiality.

Requirements

• Medical degree from a recognised institution.

• Current registration status with the Medical Board of Australia.

• Minimum of three years of post-graduate experience.

• Strong commitment to ethical practice and compliance with healthcare regulations.

• Excellent communication and interpersonal skills.

• A sincere dedication to continual professional development.

QLD Fair Work Awards: Employees will be compensated in accordance with the Health Professionals and Support Services Award [MA000027]. For in-depth details, kindly visit: Fair Work Awards and QLD Health Employment Awards and Agreements.

Why Join Andergrove Medical Centre?

• Community-focused: Become a trusted healthcare provider in a community that values long-term relationships.

• Work-life balance: Enjoy a flexible schedule that allows for a healthy work-life balance.

• Collaborative environment: Work in a supportive and collaborative atmosphere, where your contributions are valued and encouraged.

• Competitive compensation: We offer a competitive salary package, including any benefits such as health insurance, retirement plans, etc.

If you resonate with our values and believe that you can make a significant contribution to the healthcare services at Andergrove Medical Centre, we would love to hear from you. To apply, please send your CV and a cover letter to admin3@andergrovemedical.com.au

For more information about our centre and this role, please contact Dr Charles Voisot on (07) 4942 5099.

We look forward to adding a compassionate and skilled General Practitioner to our team who shares our commitment to exceptional patient care.

Andergrove Medical Centre is an equal opportunity employer and values diversity in its workforce.

'Keeping Our Generations Growing Strong' 

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns. 

Full and part time positions - Based in Cairns 

A rewarding opportunity exists for Vocationally Registered General Practitioner to join Wuchopperen’s team of health professionals with the vision of improving quality of life for Aboriginal and Torres Strait Islander people. 

Benefits of working with Wuchopperen: 

• Monday to Friday, no weekends 

• no on call requirement 

• attractive remuneration rate 

• generous salary sacrifice benefits 

• five weeks Annual Leave entitlements  

• 12% superannuation contribution 

• commitment to professional development. 

Applicants for the above position will: 

• hold current AHPRA registration 

• be eligible for a Medicare provider number 

• demonstrate relevant experience and/or qualifications 

• hold Fellowship of ACRRM and/or RACGP Accreditation as a GP (desirable)  

• possess a current driver’s licence 

• provide evidence of COVID vaccination. 

For information about this position, or for a recruitment package, please refer to www.wuchopperen.org.au/careers  

Aboriginal and/or Torres Strait Islander people are encouraged to apply.